At WEWASH, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our laundry services, website, and mobile applications. By engaging with our services, you agree to the practices described below.
1. Information Collection
WEWASH collects personal information in various ways to ensure efficient and personalized service delivery:
- Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, delivery address, and payment details.
- Usage Data: We may collect information about your interactions with our website or app, including IP address, browser type, operating system, and browsing activities. This data helps us enhance the user experience and troubleshoot issues.
- Location Information: With your consent, we may collect location data from your device to facilitate pickup and delivery services.
2. Use of Collected Information
The personal information collected by WEWASH is used for the following purposes:
- Service Delivery: To fulfill orders, process payments, and provide efficient pickup and delivery services.
- Customer Support: To respond to your inquiries, provide updates, and resolve any issues related to your laundry orders.
- Improvement and Personalization: To improve our website, mobile app, and services, and to offer personalized recommendations and promotions.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing and Disclosure of Information
WEWASH respects your privacy and does not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as payment processors, IT service providers, and delivery partners.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal request, or if necessary to protect the rights, property, and safety of WEWASH and others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the successor entity.
4. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect it. Despite our efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data. We encourage you to take precautions to protect your personal information.
5. Your Rights and Choices
You have the right to:
- Access and Update: Access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: Opt out of promotional communications at any time by following the unsubscribe instructions in emails or contacting our customer service team.
- Data Deletion: Request the deletion of your data where applicable. Note that certain information may be retained for legal or legitimate business purposes.
6. Changes to This Privacy Policy
WEWASH may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels. Your continued use of our services following any changes indicates your acceptance of the revised Privacy Policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
WEWASH Laundry Services
Email: wewash1899@gmail.com
Phone: +91 9502500555
Thank you for trusting WEWASH to help you with your laundry needs and personal information. We are committed to safeguarding your privacy and providing a seamless, secure experience.
